Contact us
For BeatDot questions, email support@littleduo.app and include BeatDot in the subject. Describe the issue and, if useful, your app version, device model and iOS or Android version. Please do not send passwords, payment-card details, private practice notes or sensitive images.
Purchases and restoration
Core metronome features are free. Where available, Appearance membership unlocks premium customization. Use Restore Purchases on the purchase screen with the Apple or Google account used for the original purchase. Monthly and annual subscriptions are managed through that store account; uninstalling BeatDot does not cancel them. Availability differs by platform and release.
Practice data
Practice records, song settings and custom images stay on your device unless you share them or your operating system backs them up. BeatDot does not provide a cloud account or automatic cross-platform synchronization. Avoid uninstalling the app when troubleshooting data issues.
Audio and timing
Check the app volume, the selected sound and your current output device. Bluetooth devices can add audio delay. If playback stops after an interruption, return to BeatDot and start playback again. When reporting an audio problem, describe whether it occurs with the speaker, wired headphones or Bluetooth.
Privacy requests
The current app enables usage analytics and crash diagnostics automatically and does not provide an in-app analytics opt-out switch. For questions about data handling or a privacy request, contact support@littleduo.app. Do not include sensitive records in your initial email.